Testimonials

Our Customers Say It Best.

Down Doctor Down Topper Renovation

Lisa

I want to thank you for all of your help with renovating my down bed, I couldn’t be happier. Going from the 4 to 6” was was a wonderful improvement, I truly love my little nest and I 

sleep so comfy.  I also want to say that your customer service was 100%, something that is rare these days, I really appreciate that you kept me informed thru the complete process and your 

timeline was exactly as you said it would be,  if ever I need something more you’ll be my first call and I would certainly recommend you to any one considering  a down product of any type, you are the best.

  THANK YOU AGAIN

   JoAnn B., Florida

Renovation Comforter, Pillows, Down/Featherbed

Dear Lisa, I wish you could see the look of containment on my face! I cannot tell you which was the best experience. Climbing into my new bed and being surrounded, enfolded, enveloped in a cloud. Or waking up so very refreshed and wanting nothing more than to stay in the bed all day. Everything you provided for me and suggested to me has made me very happy . Obviously a luxury that I have given to myself,  this is my reward and I love it. The bed looks like the beds I saw in small local hotels traveling in Austria and Southern Germany. Great big and puffy. It also reminds me of the high beds we experienced when we stayed in historic plantation houses in Louisiana and Mississippi.  And thank you for a very pleasant experience.

Nadine F., Great Neck, NY

More Testimonials

Comforter Renovation

 I want to leave a review of your fabulous work. LOVE MY COMFORTERS ❣️❣️❣️

The Down Store has restored a bit of my faith in commerce. Not only are they an American company, they are personable and quality oriented. Lisa, their frontline person, is friendly while professional. Thank you for such a wonderful experience. Best to you Lisa. It’s been a delight working with you. 
 

Wendy C., MCloud, California

 

 

Pillow Renovation

 

Hi Lisa,

 

Received the pillows! Didn’t have high hopes because of their condition, but am so pleased with the results! Am grateful that the down could be re-cycled and that your service both exists and adheres to such high quality standards. Thank you again!!!

 

Marie K, ID 

 

BodyCloud Down/Feather Bed 

Hi Lisa, 

We were out of town and so had not yet slept on our cloud when you first wrote.  Now we have had three nights  with it and are delighted!  It is exactly what we needed.  Already I have  noticed better quality of sleep and my hips do not achen.  I am so glad I found the Down Co and I am so pleased with the personal attention we have received.  I am already recommending you to our friends.

Thanks!

Nancy F, River Falls, WI.

BodyCloud Down Bed Topper

Lisa: 
Do I deserve this much perfection and luxury? I sure do! I opened up the first box and thought I would die. Then 
I opened a cover from the cover box and thought I'd gone to heaven! Then I covered the mattress, dressed the bed and tried it out. Oh my! Oh my! Now I'm getting ready to prepare the second one. I sure do deserve this! Thank you so much and thanks to all the folks who helped out. It'such a joy and a half and I will treasure it all for my entire life.

Joan W., New York City 

Grandmother's Heirloom Comforter Renovation

It is a wonderful to have this family heirloom and remembrance of her restored. Thank you and I am so happy to be getting it back.

Best Regards,

Siobhan M., Maine

Comforter Renovation

My comforter arrived and it looks beautiful!.

Jean S., Virginia

Comforter Renovation

Received the comforter and Wow! We love it. It's a brand spakin' new comforter. I had to put it on the bed last night even though it's not that cold and we slept so well. I guess that's why they call it a comforter. 

Kay B.,  New Jersey

 

New 6" BodyCloud Down Topper & Renovation of Down Topper

 

Yes I did receive and its fabulous and the renovated one, it’s amazing.   Thank you .

Tracey B., Texas 

 

DOWN DOCTOR Services

Receiving the package from UPS was like welcoming home
old friends. We could not wait to go to bed.  It was the best sleep we've had in three weeks. You have done a superb job at refurbishing  our comforters and pillows. Thank you for the fast service since our daughters will be here tomorrow. It has been a pleasure doing business with “all of you”.

Regards, Janet 

Down Doctor Services

Dear Lisa,
The down comforter arrived safely, yesterday.  It looks and feels lovely! The quality of the materials and workmanship seem quite superior.  I'm sure my daughter will enjoy it for many years to come.   I have really appreciated all your help and consideration throughout this process.   Thank you.


Sincerely,
Barbara R. 

Down Doctor Services

Hi Lisa,

 

I can honestly say that my new and improved comforter is wonderful! The bad news is who wants

to get up and leave it in the morning.. Wishing you a great season as you help people stay warm and cozy, your suggestion was great.

Comforter Renovation

Dear Lisa,

 

We are really pleased with the new comforter and duvet cover. Both are beautifully made, and the fabrics are lovely. The comforter is wonderfully cozy and light. Though it hasn't yet gotten down to (or below) freezing yet, we're sure that it will keep us warm and comfortable through the winter.

 

Thanks for all your help.

 

My best,

Jean B.,  California

Snowgoose Pillow

Hi Lisa,

Thank you for following up. I am enjoying my Snowgoose Opulence pillow immensely. After becoming used to an old pillow, one forgets how great a new one feels. I appreciate the more comfortable and better sleep. The loft in this pillow is a nice thing to behold. Thank you very much Down Store, and thank you Lisa. Keep doing what you're doing.

Best regards,

Frank K., California

New "Puff" Bag Style Comforter

Beyond Words. You made it all possible. Thank you so much for your help in making all this happen so perfectly

My best
Cindy, California

To Order:  800 USA DOWN  

Questions? email  

or call 212 840 2550

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