Customer Service

customer service lady on phone ready to help

If you have any questions about your order or about any of our products please email us at customerservice@thedownstore.com or call 800 USA DOWN or 212 840 2550.

If you are looking for something special and you do not see it on the site please email or call.

To Order:  800 USA DOWN  

Questions? email  

or call 212 840 2550

Join our mailing list.  Updates, news,
exclusive offers 
& more.

  • Facebook
  • Twitter
  • Pinterest