Testimonials, Happy Customers, DownStore.com

THIS IS A NICE READ: We invite you to enjoy what some of our most discriminating Customers have said About Our Luxury Products and Services. We loved hearing from them and their suggestions have always been responded to, with appropriate changes and improvements. They are the greatest teachers on earth for a dedicated company that aims to please, and constantly evolve into an even BETTER company for human comfort and health.

When you experience pure luxury and comfort, you can't help but tell someone. We are happy some of our happy customers also decided to let us know how they were enjoying our products and services.

Here is a small sampling of the letters and emails we have received. Again, we invite you to enjoy these sincere comments, and we welcome any thoughts or suggestions you may have as well. Thank you for your ideas.

Good Day Lisa,

Thank you for follow up. I now refer to my husband as "Mr. Body Cloud". We normally don't get to bed until late and are very early risers. Now, I can't seem to get him out of bed and we actually are excited to be nestled into "the cloud" in the evenings. Thank you for recommending the feather bed upgrade, as I believe it gives the added cushioning. Yes, we are pleased and are truly enjoying our bed.

D.R. Arizona

BodyCloud Down Bed

Lisa, I just want to thank you so much for all your help selecting my body cloud.I absolutely LOVE it. I was very hesitant to order as I had previously purchased a very expensive featherbed elsewhere that claimed to be the best,it was very disappointing and the customer service was terrible,but after speaking with you I felt I absolutely had to try the body cloud! I am so glad that I did,everything you told me was 100% true and this body cloud does make my bed feel like I'm on a cloud. Your follow thru with my order and customer service was appreciated as nowadays that's almost a thing of the past,I would certainly recommend anyone considering a featherbed call and speak with you and I'm certain they will not be disappointed!!THANKS AGAIN, JoAnne B

Hi Lisa

Thanks for your email. The Body Cloud is great and well named. Its just like sleeping on a cloud. We are thoroughly enjoying it. I also need to mention that your service was fantastic which we particularly appreciated, due to the distances involved.

Thanks again for your help.

Kind regards

Mike Lotyczuk, SW Australia

BodyCloud Down Bed

Slept amazingly well last night...could hardly get out of bed this morning! I'm very pleased with my purchase.
Great tip to put a fitted sheet on the Body Cloud itself, without squishing it to the mattress. I've been airing it out every morning -- neat to watch it fluff back up.

Still sleeping like a log - thanks!
Andrew T. Austin, Texas

I love it! I can sleep on my side the entire night without my hips getting sore. Thanks for asking.
Marianne K., Houston, Tx.

BodyCloud Down Bed

My featherbed has arrived - and I must say it's a dream. I love it so much and I feel so rested in the morning.
I will let you know if my husbond wants a featherfed too (if I let him try mine) but I can only reconmend it. Thank you so much.

Kind regards,
Birgit, Denmark

BodyCloud 50/50 Extra Stuffed

Lisa, I just left a message on the phone for you. I feel like a princess this morning, well rested from my nights sleep in absolute luxury. Love the comforter and the feather bed is more sumptuous than I ever dreamed. Looking forward to the pillows, life keeps getting better and better.

Thank you

Nadine F. New York

Regarding our Snowbird Nest: We must count this as one of our prized purchases. Your services and knowledge of the products were instrumental in helping us make the perfect choice for our needs. The generous use of quality down allows us to now enjoy at home what we once traveled to five star hotels to experience. (A good night's luxurious rest.)

Many regards,

Mease and Morris J.
San Diego, Ca.

Love it, love it, love the whole package: Le System Snow Goose down comforter and pillows and 50/50 down/feather BodyCloud featherbed.

Linda S. Pennsylvania.

Dear Ms. Stevens:
I wanted to let you know how I love my BodyCloud featherbed. The 50/50 down and feather is so cushiony, the perfect solution to my too hard mattress. I am so pleased I purchased the package that included the down topper and a baffled cover. The zipper on 3 sides is so convenience. Now I sleep like a baby and wake refreshed for a change.

Sincerely,
Andrea L.
Miami, Fla.

Dear Lisa,

We are enjoying our comforter. We especially like the lightness of it
and still very warm. Everything you told us about the comforter is
absolutely true.
happy New Year!

susan and doug d, New York

I am completely delighted by your work in replacing the down on my old sofa cushions. They're like new, the way they were when I bought the sofa 30 years ago. Most of all I loved the amazing convenience, and having them back within two weeks.

Now I have the joyful experience of seeing my clients sit on the sofa and their eyes light up in surprise at the unexpected comfort on the previously annoyingly hard cushions.

Great job! Thank you SOFA DOCTOR!

Dr. Ethna H. Washington, DC

Down Doctor Services

Hi Lisa,

Second comforter arrived in Maryland; I have yet to see it as I'm back in

NJ with the incredible queen comforter -- I feel like a queen, nicest comforter

I've ever had -- and just in time for the cold weather. Makes it special, too,

that this is my grandmother's down.

Both types of pillow are very nice. I AM partial to he "compactable" feathers;
haven't been able to find a pillow like this in any store for some reason.

So, thank you! This has been a fun and very worthwhile adventure for me.

Best regards,

Barb

Down Doctor Services

Hi Lisa,

I can honestly say that my new and improved comforter is wonderful! The bad news is who wants

to get up and leave it in the morning..

Wishing you a great season as you help people stay warm and cozy, your suggestion was great.

Regards,

Doreen A, Iowa

Down Doctor Services

Dear Lisa,

I received the 2 boxes yesterday. The items are wonderful. I appreciate your commitment to quality and attention to detail.

Regards, Judith

Down Doctor Services

Dear Lisa,
I'm in heaven, the pillows are wonderful, I can only imagine how great
the next shipment of pillows will be.
Thank you for everything.
Nadine

Down Doctor Services

Dear Lisa,
The down comforter arrived safely, yesterday. It looks and feels lovely! The quality of the materials and workmanship seem quite superior. I'm sure my daughter will enjoy it for many years to come. I have really appreciated all your help and consideration throughout this process. Thank you.
Sincerely,
Barbara R.

I love my 70/30 down/feather BodyCloud, it is a whole new experience. I feel like I'm 20 years old when I wake up next morning.

Marsha J. Washington, DC

BodyCloud

We had a wonderful time in San Miguel de Allende in Mexico and wished for five nights that we had taken the All Down BodyCloud with us-we rested beautifully for four nights, at home and then left for Colorado where we did not sleep nearly as well-I am here to tell you that the All Down BodyCloud has truly made me feel better-You cannot believe the people I have shared this with---Everyone was so concerned about the heat in Corpus and being too hot-Well, nuts to that! I will contact you in the very near future-I think I need another Body Cloud and protector for the guest bedroom--My sweet new husband snores like a racehorse and occasionally I need to sleep in the spare bedroom--- we love the All down BodyCloud feather bed-and most importantly, thank you so much for expediting our order-- We need to market the bedding to fibromyalgia patients and patients with trochanter bursitis--

Karen U., Corpus Christi, Texas

Dear Lisa,

I know this is long overdue, but thanks for your help with the purchase of the BodyCloud. It’s really a luxurious sleep experience.

Michael E. Chicago

Dear Lisa:

Our first night on the toppers was wonderful - it was the first morning my partner hasn't woken up with a headache for a long time! All in all a great sleeping experience which has created a bed fit for royalty I'd say!

Michelle M. Hertfordshire, England

Dear Lisa:

I absolutely love the Natural Sleep System. I will definitely recommend your products to my friends.
Sincerely,
Angelica L.
Rochester Hills, Mich.

The most luxurious bed I have ever owned and well worth it. I sleep like a baby.
Meredith G. Los Angeles, California

Now that I have found you and the Eider Class Sleep System, my life is COMPLETE.

Sincerely,

Mrs. L.B., LaJolla,Ca.

I love what Sofa Doctor did for my chaise and sofa. They are so plump and feel wonderful.

Mrs. Nancy S. California

I love the free services at downstore.com. I have had my Snowgoose comforter for 10 years and they have cleaned it every 3 years and now will renovate it for free!

Denise, San Francisco

My bedroom is my oasis so I wanted super luxury bedding. My Snowgoose comforter and pillows and featherbed do just that.

Joan P, St. Louis, Mo.

The down bed is out of this world. I love to sink into it every night, sometimes it is difficult to get out of bed.

Margaret H, Sag Harbor, NY

I had always wanted a real Eiderdown. This is everything I thought it would be, toasty warm, light as air and amazingly cool and comfortable in summer.

Linda, Merrickville, NY

Thanks so much for your excellent anticipation, resourcefulness and service.

Mrs. Ginger A., San Francisco.

Beautiful website, I have most of the products and it is absolutely true, every word of it.

A well known national radio personality from New York City. JR

Dear Lisa,

Today I received the sofa inserts and do agree, they are just fabulous-much thanks for your help and quick work on these. Don't tempt me on the luxury down comforters, pillows and bodyclouds just yet-but I will get back with you when that becomes an option. Again, many thanks and what a pleasure to work with someone so knowledgeable and kind.Regards,

Debbie C. Indianna

Dear Lisa: Thank you for your help with my order. As a former "Continental Quilt" customer (a long time ago!), I appreciated your knowledge of your product and how to work with my old queen comforter and pillows.
Ruth F. Tennasee

I really enjoy everything I purchased from you! Thank you for your service and great products.
Peter F., Colorado

The Eiderdown duvet is wonderful.

BJ , Washington

Down Doctor Services ...I just got it. It's awesome!
Lisa F. New York

Down Doctor Services

I thank you for your patience, and your concern that my mother be completely satisfied.
Happy New Year.
Thanks,
Sherry M, New Mexico

DOWN DOCTOR Services

Receiving the package from UPS was like welcoming home old friends. We could not wait to go to bed. It was the best sleep we have had in three weeks. You have done a superb job at refurbishing our comforters and pillows.

Thank you for the fast service since our daughters will be here tomorrow.

It has been a pleasure doing business with “all of you”.

Regards,

Janet

Down Doctor Services

Hi Lisa

It is a bright sunny morning in Alpena, MI and I have in my possession my "like new" comforter. I definitely
do like it .

Thanks for your help. I found it easy to make decisions with your expert advice. It must be great to think of
the many people you help to keep warm.

Best regards -
Joan

Dear Milos,

An avalanche of appreciation for all your exquisite efficiency. My houseguest slept like an angel. KT Texas

The pillows arrived safely and they are great. Thanks for everything.

Lars. APO Cairo, Egypt

After renovation, our beloved BodyCloud is better than ever, and we're absolutely delighted with it.

Margaret H, Los Angeles

SOFA DOCTOR SERVICES

Lisa,

Well, you were absolutely right…..it’s better than new! I couldn’t be happier. I unpacked all the boxes on Thur. evening and welcomed my guests in the next day. They had no idea that just 24 hours early there was no place to sit. My friend from Stewart and Clark was here yesterday and took pictures to take back to her clients.

Thanks so much for your work.

Lisa, B. Michigan

The down inserts are great and exactly what I had hoped for! Thank you for all of your help. How does this sound for an exciting life? For the first couple of days my husband and I would watch after one of us got up and see it go back to its pre-sitting shape.

Paula N, New Hampshire

The linens are wonderful. Thank you.

Tris

Love it !!!
M. Manning, Texas

Call for more information: 1 800-USA-DOWN and we also invite your comments too.